WesternOutlets.com Return Policy:
If for any reason you are not satisfied with the merchandise from your WesternOutlets.com purchase, please return your item(s) to us in its original condition within 60 days of purchase. Returns on purchases made within 30 days of your original purchase date, will receive a full merchandise refund. Returns between 31-60 days will be charged a 20% restocking fee. After 60 days, returns are no longer accepted. Please note shipping charges are not refundable.
Customers may return new items within 30 days of delivery for a full refund, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st. Holiday returns from February 1st through February 28th will be charged a 20% restocking charge. No holiday returns allowed February 28th.
All tags and tickets should still be attached to the garment(s) and the garment(s)/item(s) must be in new, unworn, unlaundered and in a resalable condition for a prompt refund or exchange. Helmets, boots and shoes must be returned in their original boxes and the boxes must also be in their original condition, so please utilize outer packaging for return shipments. Items which do not meet this criteria, may be assessed a restocking fee up to 50% of the purchase price.
Please note - Amazon, Ebay, Google Express, Walmart and Wish marketplace purchases are limited to their respective Amazon, Ebay, Walmart and Wish 30 day return policies.
How to exchange your purchase:
Place an order for your replacement item now by clicking on the product link within your account and simply return the item as instructed below.
How to return your purchase:
Orders from our United States Amazon.com Store:
Go to the order section of your United States Amazon account. Select the return button next to your item and follow the directions.
Orders from our Canadian Amazon.ca Store:
Go to the order section of your Canadian Amazon account. Select the return button next to your item and follow the directions.
Orders from our European and Australian Amazon Stores:
Go to the order section of your Amazon account. Select the return button next to your item and follow the directions.
Orders from our EBay Store:
Go to the order section of your EBay account. Select the return button next to your item and follow the directions.
Orders from our Google Express Store:
Go to the order section of your Google account. Select the return button next to your item and follow the directions.
Orders from our Walmart Store:
Go to the order section of your Walmart account. Select the return button next to your item and follow the directions.
Orders from our WesternOutlets.com Website:
Easy $5 flat rate returns! Simply click the "Returns Center" link on the top navigation bar from any WesternOutlets.com page. Input your email address and order number. Follow the directions. Your return will be approved and a pre-paid UPS return label with be generated for you. The $5 flat rate return fee will be deducted from your refund unless we determine the reason for the return has been caused by Western Outlets.
Orders from our Wish Store:
Go to the order section of your Wish account. Select the return button next to your item and follow the directions.
All Returns:
Please allow 3-5 business days after receipt for your refund to be processed. We will send a return notification email for your records. Shipping and Handling fees are not refundable.
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